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Crown Asset Management System : What It Is & How Does it Work?

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Crown Asset Management, LLC is an RMAI-certified receivables business and debt buyer with a lot of expertise buying troubled consumer debt.

After originating creditors and other businesses have been unable to collect on past due accounts, we purchase account portfolios from them.

Following the purchase of an account, it is assigned to our outsourced network of collection agencies and attorneys, who contact consumers in order to resolve the account.

Our network is made up of a carefully chosen and completely vetted group of reputable account servicers from across the country.

If Crown Asset Management owns my account, why am I being instructed to contact another company?

crown asset managementWe place all accounts in our outsourced network of collection agencies and law firms after purchasing account portfolios.

Consumers are contacted by these servicers, and they work directly with them to fix accounts.

Crown Asset believes that all customers should be handled fairly and respectfully.

Consumers who have problems, issues, concerns, or complaints about any of our servicers are encouraged to email our Chief Compliance Officer, Roy Reagin, at cco@crownasset.com, and we will do our best to respond as soon as possible.

Is it possible to pay Crown Asset directly?

We recommend customers to send all payments to the collection agency and law firm servicer who contacted you the most recently.

We ask that consumers speak directly with the appointed collection agency or law firm managing the account because all collection proceedings are handled through our network.

What should I do if I’m not the one who owes the money?

Each collection agency or law firm in charge of the account has procedures in place for dealing with disputes and fraud claims.

For further information on how to file a dispute or a fraud claim, consumers should contact the outsourced collection agency or legal firm handling the account.

We also recommend that you look at RMAI’s Consumer Resources website for more information.

What evidence do I have that my account has been closed?

Consumers can confirm whether or not an account has been settled by contacting the company that accepted the settlement.

Following that, the confirmation should be given to the outsourced collection agency or law company that is handling their account.

What is Crown Asset Management’s contact number?

Consumers can reach us at 866-696-4442, which is a toll-free number for Crown Asset Management.

What are Crown Asset Management’s hours of operation?

Our office is open from 8 a.m. to 4 p.m. ET Monday through Friday.

If I’m a victim of identity theft, what should I do?

If you feel you have been a victim of identity theft, please contact the collection agency or law firm that is handling your account to learn more about their reporting procedures.

We also recommend that consumers consult the Federal Trade Commission’s website for information on identity theft.

Is Crown Asset Management a reputable business?

Crown Asset Management is a reputable company that buys distressed consumer debt.

Our headquarters are in Duluth, Georgia. We have substantial experience in the Accounts Receivable Management (ARM) business and have been recognised by the Receivables Management Association International as a Certified Receivables Business (Certification Number: C1408-1023).

Our certification demonstrates our dedication to best practises and routine audits to assure service quality across all of our operations and those of our network partners, and our standards go above and beyond regulatory requirements.

How do I get in touch with Crown Asset Management?

Consumers can reach our office by dialling the Crown Asset Management toll-free number: 866-696-4442

Crown Asset Management represents who?

Originating creditors and other corporations sell non-performing account portfolios to Crown Asset Management.

Crown Asset Management becomes the current creditor once we have acquired an account.

Our network of outsourced collection agencies and legal firms work directly with consumers to address outstanding account balances after we acquire portfolios.

Accounts are serviced by our nationwide outsourced network at all stages of the recovery lifecycle.

Crown Asset Management is tasked with collecting for whom.

Crown Asset Management is a debt purchase firm, not a debt collector.

Our outsourced nationwide network of selectively approved and consistently supervised collection agencies and law firms manages all collection operations on Crown Asset Management accounts.

All accounts are placed into our network of collection agencies and legal firms after we purchase account portfolios from originating creditors and other businesses.

These agencies and law firms contact and engage directly with consumers to accomplish account resolution.

Consumers who require assistance with their account should contact the assigned collection agency or legal firm handling the case directly.

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