Twitter Starts To Roll Out Grey Checkmarks And Then Kills Them

November 23, 2022
kyle griffin twitter
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kyle griffin twitter: That was quick. Following a response from Twitter CEO Elon Musk, YouTuber MKBHD stated that the grey checks are now disappearing. This suggests that Musk has taken the system down — at least temporarily.

However, Esther Crawford, Twitter’s product manager, clarified that the grey “Official” labels are still being used as part of the launch of Twitter Blue today on iOS in the U.S. and Canada. She said the label was primarily focused on commercial and government entitles.

kyle griffin twitter: Below are the embedded tweets

kyle griffin twitter

As part of @TwitterBlue’s launch, the official label will still be available. We are concentrating on government and commercial entities. You saw him mention that we are not currently focusing on individuals receiving the “Official” label.

— Esther Crawford (@esthercrawford), November 9, 2022

Twitter announced that it would use the blue checkmark to distinguish high-profile accounts from the blue checkmark that is now available to all Twitter Blue subscribers.

Twitter began rolling out new badges to identify certain categories of official accounts including government accounts and major media outlets.

This is a measure to protect against impersonation and information spreading on Twitter as it struggles with expanding the eligibility for its blue mark, which was previously only available to ID-verified, vetted users.

These new badges, which are a grey checkmark underneath the blue verification checkmark, designate accounts as “Official,” following what Nima Owji, an app researcher, revealed less than a week earlier in Twitter’s code.

TechCrunch accounts and many government officials, including U.S., are included. As of today, the grey check is visible on Senator Amy Klobuchar (D-MN), and Mitt Romney (R-UT).

However, a quick search shows that there isn’t much logic to the way the badges are being applied. The badges for The Wall Street Journal’s account didn’t exist in the beginning; The Information’s does. Nor does Musk’s.

At the time of publication, there is no way to contact Twitter support to correct verification errors. Twitter used to allow users to request public verification. However, the new Twitter Blue removed the system — which was admittedly problematic — and made it obsolete.

Crawford tweeted yesterday that “We’ll continue with experiments with ways to distinguish between account types,” suggesting verification is still a work-in-progress.

Twitter will continue to do many dumb things over the next few months.

We will not change anything that isn’t working and keep what is.

Grey badges issues will be addressed in the days ahead, as Twitter has many high-profile accounts to vet and comb through. It was its own work.

The Twitter Blue plan, which grants subscribers a blue-checkmark, was recently launched. It doesn’t include ID verification nor a review step.

This flaw has been exploited by Twitter users including Kathy Griffin and Sarah Silverman, who have used it to demonstrate how easy it can be to pretend to be another account.

Election security experts warned that bad actors could purchase a blue checkmark through the new Twitter Blue, and then alter their display names to impersonate government officials or authoritative sources of information.

Twitter decided to postpone the launch of the new Blue after it began rolling out over the weekend.

Silverman, Griffin, and other satirical handle creators were banned by Musk’s unilateral decision to ban all impersonators from the platform. They must not make it clear they are engaging in parody.

Twitter recently restricted the ability of verified accounts to change their display names.

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