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TD Bank Customers: Beware of the V5 INC RET PS Code on Your Bank Statements


In this article, TD Bank customers may have seen an unfamiliar code appear on their bank statements: V5 INC RET PS. This symbol denotes a cheque deposit you made into your account had to bounce due to insufficient funds or other issues; this could cause serious repercussions for your finances, such as fees, penalties and loss of income. We’ll go through what this code signifies as well as why and how this issue occurs.

TD Bank Customers
TD Bank Customers

What Does V5 INC RET PS Mean?

The V5 INC RET PS code is unique to TD Bank customers and refers to an event wherein a cheque paid into your account has been returned. For easier comprehension, this code can be broken down into its component parts for easier understanding:

  • V5: This part of the code likely serves as a unique identifier used by the bank to classify or track various types of transactions or issues.
  • INC: “Incoming,” meaning funds were due to arrive into your account as part of this transaction.
  • RET: stands for “Returned,” denoting an unsuccessful transaction and has been returned.
  • PS: may stand for “Payment Stopped,” providing more insight as to why the cheque could not be processed successfully.

So when you see “V5 INC RET PS,” this indicates that an incoming cheque you deposited into your TD Bank account was returned due to insufficient funds or incorrect details on its sender’s account or incorrect details on its cheque.

Why Do Cheques Bounce?

Cheques may bounce for various reasons, and understanding these can help prevent future issues and handle bounced cheques more efficiently. Here are some potential causes:

  • Not Enough Money in the Depositing Account: One of the primary causes of cheque bounce backs is insufficient funds in the depositing account of its sender to cover its face value.
  • Erroneous Information on the Cheque: Errors such as misspelled names or incorrect dates on cheques may be enough to cause their return. Likewise, inconsistencies between written amounts in words and figures could result in its rejection as well.
  • Bank Cancelled the Cheque: At times, banks that issue cheques may cancel them prior to processing due to requests from account holders.
  • Overwriting on Cheque: Any type of overwriting or alteration on a cheque renders it invalid, leading to its return and being returned by law enforcement officials.

How to Handle a V5 INC RET PS Code

If you encounter a V5 INC RET PS code on your bank statement, here are steps you can take to resolve it:

  • Contact TD Bank Customer Support to Seek Clarification: As the first step, reach out to TD Bank customer support for clarity regarding why the cheque bounced and any fees or penalties that may result from it. They can provide specific details regarding what occurred during the transaction as well as advice on how best to avoid fees or penalties associated with it.
  • Contact the Sender of the Cheque: As the next step, reach out to the person or entity that sent you the cheque and seek an explanation from them. They could have made an error in issuing it or experienced difficulties with their account; you can request they send another cheque instead or use an alternative form of payment such as wire transfer or electronic funds transfer instead.
  • Take Legal Action If Necessary: If the cheque sender refuses to cooperate or is fraudulent, legal action may be necessary in order to recover your funds. A lawyer or consumer protection agency can advise you how best to proceed.


A V5 INC RET PS code indicates that one or more cheques you deposited into your TD Bank account has bounced, which may have serious repercussions for your finances – including fees, penalties and even income loss. To reduce these risks and maintain healthy finances, it’s essential that you understand what this code stands for, why it occurs and how best to deal with it. Following the steps outlined here can protect against bounced checks while keeping financial status healthy.

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