WHAT ARE THE COMMON AIRPORT OPERATIONS?: While airports centre around vacations or work trips, do not forget about the mayhem that surrounds them. It is a place of simultaneous airline operations and other functions required to run the place smoothly. Thousands of people commute to different cities for work, leisure, or other emergencies. 

Air travel enables these trips with agility and ease. However, to provide the passengers with a seamless journey, the airline operations revolve around customer service, acquiring one’s boarding pass, security checks, validating customer identity, and so on.

Every formality carries significant weightage because it helps overcome the chaos and allows passengers to travel in peace. It is imperative to note that an airport has numerous simultaneous flights that are traversing around the place. The airport authorities try to keep things as coherent as possible. 

If the airport operations are frivolous, people might miss their flights and it will lead to significant chaos. Hence, the numerous checks that passengers may sometimes find pesky, are essential to managing the place better. 



1. Landside operations

People heading this department oversee the terminals, roadways, and other properties that surround the airport. They are also responsible for handling the minute-to-minute duties inside the terminals along with the parking decks. Terminal operations are a part of landside operations and pertain to security and protection.

One may wonder about the potency of landside operations. But they are utterly crucial because they help in distinguishing consumer requirements and further enhance their experiences. The demand and structure of every airport differ and hence, so do the set of responsibilities. 

2. Billing

Billing and invoicing entails preparing ledger accounts for both air travel and other revenues earned by the airport. Staff payrolls, flight bills (food and others), excess luggage, etc are covered in this category. People who are heading this department are proficient at handling accounts and creating cash flow statements. 

3. Airside operations

The people who are responsible for heading this department primarily take care of the airfield, security, ramps, and other means to provide safety. The airside operations are in full swing before a flight takes off and after it lands. 

They direct vehicles that are scattered around the airport and also make way from the plane before it lands. These operations can be witnessed while travelling in an aeroplane. The workforce is equipped with multiple talents such as coordination, managing wildlife to dwindle the chances of birds getting stuck in the aircraft, examining the runway and inspecting taxiways, delegating aircraft parking, etc. 

They also make sure that no accidents take place. This team is highly dexterous because they know that hundreds of lives are at stake. It is a proactive job that requires experience and extreme observance. Applicants must excel at problem-solving and keep a calm composure.

4. Information management

As the name suggests, information management revolves around gathering and distributing flight information. This pertains to the everyday departures, delays, arrivals, and so on. The airline helps people track crucial details about their upcoming flights. 

It is a highly essential department because sometimes, people may be running late or the departure gate can be changed. It helps the passengers stay informed and board their flights on time to avoid delays. 


Therefore, the airport caters to numerous operations that are built to serve the people. Air travel is becoming more popular because people find it easier and a more agile way to traverse across cities.

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